1. Information Collection and Use

We collect and process various types of information to provide our software/product support and xsuite product deployment services effectively. This information may include:

• Contact Information: Name, email address, phone number, and other relevant details necessary for communication and service delivery.
• Technical Information: System configurations, software versions, and other technical data required for troubleshooting and deployment.
• Business Data: Information related to your business operations and processes, used to tailor our services to your needs.

2. Data Usage and Processing

We use the collected data for the following purposes:

• Providing Support: To deliver efficient software/product support and xsuite product deployment, ensuring your systems run smoothly and securely.
• Communication: To maintain contact and provide updates regarding your services, deployments, and relevant industry information.
• Service Improvement: To enhance our offerings based on insights gained from data analysis.

3. Data Security and Protection

We are committed to protecting your data from unauthorized access, alteration, disclosure, or destruction. Our security measures include:

• Secure Storage: Data is stored in secure environments with restricted access.
• Encryption: We use encryption technologies to secure data during transmission and storage.
• Access Control: Access to data is limited to authorized personnel only.

4. Third Parties

We may engage third-party service providers to assist with specific functions. These providers are selected with care, and they are bound by agreements to protect the confidentiality and security of the data they process on our behalf.

5. Compliance with Regulations

We adhere to relevant data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) and other applicable local laws.

6. Your Rights

You have the right to:

• Access the information we hold about you and your business.
• Request correction or deletion of inaccurate or incomplete data.
• Opt out of receiving marketing communications.

7. Changes to this Policy

This Data Protection and Privacy Policy may be updated periodically. We encourage you to review the policy to stay informed about how we are protecting your data.

8. Contact Us

For questions, concerns, or requests regarding your data, privacy, or this policy, please contact our Data Protection Officer at [veena.jutoor@xsuite.asia].